Refrigerator fault
Refrigerator forms excessive ice in freezer compartment?
Don't panic. Below you'll find the most common causes, what you can safely check yourself, and when it's time to call a technician.
Possible causes
Excessive ice in the freezer compartment often results from a door that doesn't close properly, humid air entering frequently, or a defective automatic defrost function.
What you can check yourself
Check the door closes properly and the seal isn't damaged. Manually defrost the compartment if the ice layer is already thick.
When do you call a technician?
If excessive ice keeps returning despite a properly closing door, the automatic defrost function is likely defective and needs a technician.
Other refrigerator problems
Can't fix it yourself?
WSN is happy to help, often within 24 hours.
06 84 69 14 69